REFERRALS AND NETWORKING

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 This post will widen the knowledge of an individuals that how, where and why the counsellors do referrals and networking and liasoning with other centres what is the need of doing this as we all know that we are working for the individuals who are in problems by mentally and as well as physically for their wellness  all this is needed to do so that the client get suitable, best and appropriate treatment. Now we come to our topic that is referrals and networking first we will understand separately each words.

REFERRALS

Referrals means sending the client/patient to a centres where he/she will get appropriate hospitality/treatment/care and it may be in a same building/block/area/district/state/country and by the term Referrals we mean:–
Clients/Patient had needs that cannot be provided by a single facility and may need referral to other facility in the same or in different hospitals.
Thus many services need to be provided through making referral agreements with other providers.

In simple terms i will explain it according to our departmental referral systems as in my other post i have given information regarding the work and motive of departments in aids programme with their job profile i will explain it in details First the patient/client/individual will visit with any problems whether symptomatic or asymptomatic of sti/or other problems to ICTC CENTRES or IN STI/RTI CLINIC OR IN DISTRICT TUBERCLOSIS CENTRE OR COMES FOR BLOOD DONATION IN BLOOD BANK. there in ICTC while in pre-Test counselling all the information are collected and if the client has problems related to STI/TB than he/she will be referred to STI/RTI Clinic or to TB clinic for further treatment and the same process for STI/RTI Clinic and TB Clinic also if found such problems they refer to each other and to ICTC centre for HIV testing and if a donor visits Blood Bank for blood donation first he/she is screened for Five Test. In India, it is mandatory to test every unit of blood collected for hepatitis B, hepatitis C, HIV/AIDS, syphilis and malaria. Donors come to the blood bank with altruistic intentions. If donors test positive to any of the five infections, their blood is discarded. And if the donor test comes positive of HIV He/she is referred to ICTC and if SYPHILIS test comes positive than to STI/RTI Clinic for treatments and care.

Effective referrals:-When making referrals the counsellor will need to determine what the clients priority of needs are while working with them and Explain the client which needs can be met by the clinic and which will need to be met by outside resources and also explain how the referral system works.

Clients should be referred to services that are responsive to their priority of needs or appropriate to their culture, language, sex, sexual orientation, age and developmental level.
Client should receive help accessing and completing referrals, and completion of referrals should be verified.

Maintaining Referrals:-Counsellors should maintain working relationships with managers of services in the referrals network to ensure referrals can continue smoothly.

This may be done formally through regular meetings held to discuss and solve problems, or informally through phone calls or visits.


Tools for referrals process:-(1) Directory of referral  Services, (2) Referral Forms

Directory of Referral services:-Referral agreements should be documented in a directory of referral services and this directory will includes:-
1-List and describe the services
2-Give the location
3-The services hours and name and contact details of the services provider
4-Who may use the services
5-Any cost and other information that is needed by the counsellor or client
Referral Forms:-This referral forms are needed to be filled every time a patient/client is referred outside the centres/clinic for any services, especially health care.

NETWORKING

Networking refers to the process of strengthening relationships with organisations that provide support services.
Networking is necessary to comprehensively cover needs of clients.

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